About us
We are practitioners: a team of frontline fundraisers, prospect researchers, technology consultants passionate about sharing our knowledge of the science of fundraising.
We have over 50 years collective experience in fundraising, non-profit operations & management, Constituent Relationship Management systems, as well as prospect research and development.
We have worked at or with small, medium and large non-profit organizations in the arts, youth development, social justice, human services, community development, international development, environment, conservation and climate change.
Meet our team
Charity Jovanovic
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Charity is the co-founder of Heart in the Cloud, an innovative consultancy dedicated to bringing a human-centered approach to the science of fundraising. Since launching the firm in 2020, Charity has worked with more than a dozen diverse clients, from small local nonprofits to large national organizations, spanning causes such as education, conservation, homelessness, and international development. Her expertise in prospect research and donor analysis has helped her clients identify more than $250 million in additional revenue and secure $100 million in transformational gifts.
Before Heart in the Cloud, Charity spent nearly 20 years in nonprofit fundraising, including 15 years leading high-performing prospect development teams. Notably, as Vice President of Prospect Development at City Year, she established the organization’s prospect research function and major giving society, launched a national annual giving program, and drove two enterprise-wide digital transformations to elevate City Year’s tech capabilities.
Charity holds a Master’s in Public Administration from Cornell University and a Bachelor’s from the University of Florida. She is Pro-Sci Certified in Change Management, a certified SCRUM Master, and fluent in multiple languages.
Katie Brosseau
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Katie is the Co-founder and Managing Director of Heart in the Cloud. She deeply believes that all nonprofits, regardless of size, deserve equitable access to the tools, strategies, and resources to best serve their communities and scale their mission. Through Heart in the Cloud, Katie has supported fundraising efforts for nonprofits in education, democracy, and youth development.
She brings deep experience in nonprofit leadership, having led fundraising, revenue operations, donor engagement, and marketing and communications across different organizations. Katie held senior roles at City Year, where she helped launch the organization’s first prospect research function and led the national major gifts program, the Red Jacket Society.
Katie holds a Master in Public Administration with a certificate in nonprofit management from Villanova University and a dual degree from University of Massachusetts, Amherst.
“Heart in the Cloud has been instrumental in helping us identify and cultivate high-impact donors. Their expertise in prospect research has allowed us to refine our approach, ensuring that we are targeting the right individuals and foundations who share our values and are passionate about supporting our cause. They've helped us significantly grow our prospect pipeline and take our donor research to the next level.”
— Tiffani Sykhammountry, Director of Development at New Politics Leadership Academy